THE BIGGEST CHANGE being brought about by AI is not human replicas, but the emergence of digital operating models. These models aren't the sexy, headline-grabbing side of AI, but they are profoundly affecting how we do business and the way leaders of the twenty-first century must think. Marco Iansiti and Karim Lakhani, professors at Harvard Business School, explore these changes in Competing in the Age of AI with examples of businesses in many industries. "When a business is driven by AI, software instructions, and algorithms make up the critical path in the way the firm delivers value." And thus, how we think about the work we do and how we compete in the marketplace. The business plan describes the problem that is being solved for the customer--a reason to buy.

What Is the Role of Leaders in Emerging Technology? ON JUNE 9th last year, Apple CEO Tim Cook delivered the Massachusetts Institute of Technology's 2017 commencement address. He zeroed in on the distinction between technology and what it means to be human. His comments also point to the kinds of things--human things like empathy, communication, imagination, and relationships--we need to be developing to live and lead in the emerging artificial intelligence landscape. Technology is capable of doing great things.